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Consolidation of web properties and driving new efficiencies

Lenovo

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Client Info

Lenovo is innovating to lead in the PC+ Era. Already the world's leading PC company, Lenovo is also a leader in smartphones and tablets, as it works to become one of the most respected technology companies in the world.

A US$46 billion multinational company with 52,000 employees serving customers in over 160 countries, Lenovo is ranked #226 on the Fortune 500 list, and is proud to be the world’s largest PC vendor. Their portfolio now includes workstations, servers, storage solutions, IT management software, smart TVs, tablets, smartphones, and even apps.

Industry

Technology

Top challenge

Customer service had been receiving all-too-frequent reports of site outages.
Design, content creation, and maintenance for more than 15 separately managed websites led to both inefficiencies and inconsistencies
The consolidated site needed to accommodate local market translation capabilities for more than 87 language pairs.
Ensuring optimal page-loading speeds and adherence to SEO best practices posed an ongoing challenge for the new site in which pages were constantly being added or updated.

Top solution

Promet support, which includes ongoing maintenance checks along with management of both hosting and the servers in AWS and Cloudflare, has brought the frequency of outages to essentially zero.
Consolidation of 15 separate regional sites into a single, centrally managed source of truth has created a foundation for significant cost savings.
Drupal Field Translation Synchronize module streamlines regional and local language customization.
Weekly support from Promet’s Digital marketing analyst and SEO expert ensures both page-loading times and optimization of the meta data on every page.
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We now have the advantage of an Open Source CMS that is aligned with the worldwide Drupal Community. The result is big benefits. Taking all factors into account, we estimate that the annual cost savings will exceed $100,000.

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Quazi Hashmi
Program Manager, County of Orange, California
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Learn more about how we got there


 

A Tightly Orchestrated Migration Plan

The aggressive schedule and multiple moving parts associated with the migration of 41 distinct county sites into a cohesive whole called for a finely tuned plan that was closely adhered to throughout every phase of the carefully orchestrated, 18-month migration. The project was divided into 12, six-week waves, each with a different sets of site owners. Every one of the 12 phases began with a discovery session and included weekly meetings, multiple UAT checkpoints, extensive documentation, and training.

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No-Code, Drag-And-Drop Content Editing

Provus, which is Promet’s newly launched component-based design system, proved to be a defining factor in the success of the project -- driving a high degree of development efficiency, while empowering site owners and content editors with the ability with access to a robust library of content editing components.With Provus, the keys for managing the site have essentially been turned over to individual site owners and an empowered cadre of 100+ content editorsLeveraging Drupal Layout Builder, along with a carefully curated set of components, Provus provides site owners with layout options based upon sets of component blocks that can be mixed and matched for no-code, drag-and-drop content editing. While each of the sites is utilizing the same code base, every department’s site has a distinct database, with a cohesive design language and brand guidelines.

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Open Source Advantage

The Open Source Drupal CMS has sparked a depth and breadth of benefits. No longer locked in with proprietary software and the associated vendor licensing fees, Orange County now owns the code to its site and is positioned to benefit from the upgrades, new releases, and collective brainpower of the million-member-strong Drupal Community.Significant cost savings are resulting from the elimination of proprietary software licensing fees, a favorable hosting fee model with Acquia, and greater efficiencies overall. Current estimated annual cost savings now stands at $100,000.Savings stemming from migration to an Open Source CMS are in alignment with Promet’s conviction that public funds should not be used to pay for private code.

A CMS That Allows for Flexibility

The Open Source Drupal CMS has sparked a depth and breadth of benefits. No longer locked in with proprietary software and the associated vendor licensing fees, Orange County now owns the code to its site and is positioned to benefit from the upgrades, new releases, and collective brainpower of the million-member-strong Drupal Community.Significant cost savings are resulting from the elimination of proprietary software licensing fees, a favorable hosting fee model with Acquia, and greater efficiencies overall.

The Result

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Research

  • Competitive benchmark
  • User personas
  • Site map and User Journeys
  • Wireframes

Branding

  • Identity extension
  • Digital brand guidelines
  • Market research

Digital experience

  • Creative direction
  • Website design
  • Design system

Development

  • Front-end development
  • Website migration
  • Custom Drupal CMS
  • Quality assurance

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